Forgot Password of your Auspost Travel Platinum Mastercard

Mastercard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386837) arranges for the issue of the Australia Post Travel Platinum Mastercard® (“Travel Mastercard") in conjunction with the issuer, EML Payment Solutions Limited ('EML') ABN 30 131 436 532 , AFSL 404131. Australian Postal Corporation (ABN 28 864 970 579, AR No. 338646), the card distributor, acts as an Authorised Representative of Australia Post Services Pty Ltd (ABN 67 002 599 340, AFSL 457551). You should consider the Travel Mastercard Product Disclosure Statement and Financial Services Guide before deciding to acquire the product. The Target Market Determination for this product can be found here auspost.com.au/travelcard. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you.

Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

*Promotional rates available from 9:00 am AEST 21st January 2025 to 08:59 am AEST 4th February 2025 (“Promotional Period”). You must load directly into foreign currency online at auspost.com.au/travelcard or in-store at a participating Australia Post Office to take advantage of the promotional rates. Due to constant market and currency fluctuations, the promotional rates may be adjusted daily during the Promotional Period but will always be preferential to the standard rate which would have been offered for each respective day during the Promotional Period. The rates during the Promotional Period cannot be compared to another day’s rates. ^##Sale rates are updated daily during the Promotional Period and may differ from those displayed above. Please refer to the updated sale rates quoted to you at the time of your load or reload in store or online (via My Account or the mobile app). We may, in our sole discretion, cancel or vary the promotion at any time. If we cancel or vary the promotion, we are not liable to any person for any costs, loss or damage whatsoever arising out of, or in connection with, such cancellation or variation and are not required to conduct the promotion at any other time.

^Pay no foreign transaction fees on purchases when travelling, when you load your Australia Post Travel Platinum Mastercard with USD or EUR currencies supported by the product, and transact in that same currency.

Before you make a decision to acquire the card, please check auspost.com.au for the latest currencies supported. Lock in your rates means the exchange rate is locked in for the initial load only. The exchange rates for subsequent reloads will be set at the prevailing exchange rate at the time of the transaction. Mastercard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386837) arranges for the issue of the Australia Post Travel Platinum Mastercard in conjunction with the issuer, EML Payment Solutions Limited ('EML') ABN 30 131 436 532 , AFSL 404131. Australian Postal Corporation (ABN 28 864 970 579, AR No. 338646), the card distributor, acts as an Authorised Representative of Australia Post Services Pty Ltd (ABN 67 002 599 340, AFSL 457551). You should consider the Australia Post Travel Platinum Mastercard Product Disclosure Statement and Financial Services Guide before deciding to acquire the product. These can be found together with the Target Market Determination for this product at auspost.com.au. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you. Terms, conditions and fees apply. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

¹ The ATMs and POS terminals are not owned or operated by Australia Post, the Issuer or Mastercard Prepaid Management Services and Australia Post, the Issuer and Mastercard Prepaid Management Services

²Some ATM operators may charge their own fees and set their own limits.

³Lock in your exchange rates means the exchange rate is locked in for the initial load only. The exchange rates for subsequent reloads will be set at the prevailing exchange rate at the time of the transaction.

⁴Further information relating to Zero Liability card protection can be found at the Mastercard website.

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